General terms and Conditions

Please read these terms carefully before registering and using the Website www.grandcandy.am and the Mobile Application of "Grand Candy" LLC (hereinafter "Website" and "Mobile Application").

The following settings of the Website are also applicable to the Mobile Application.

By approving these terms, you enter into contractual relations with the Website holder "Grand Candy" LLC (hereinafter the "Website Holder") and acquire the relevant rights and responsibilities.

By approving these terms, you start cooperating with the Website Holder as a User

1. To use the Website, it is necessary to register in the system, meanwhile the User has to provide the required information.

2. After registration, the User is provided with an individual account, and the User may choose the password.

3. By registering, the User certifies that the data and information provided by him/her are correct and has the free will to conclude a Contract and enter into contractual relations. The Website Holder shall be entitled to verify the authenticity of the information provided by the User at any time and to refuse cooperation without any justification in case of violations.

4. The Website Holder is not responsible for the submission of incorrect and/or false data by the User.

5. The Contract between the Website Holder and the User is concluded for an indefinite period. The User shall be entitled to unilaterally terminate the Contract at any time by terminating the use of the Website in any way.

6. The Website Holder shall be entitled to unilaterally terminate the Contract at any time, terminating the User's right to use the Website, if the User:

6.1. violates any provision set forth in these Terms;

6.2. according to the Website Holder opinion, the Website is used for inappropriate purposes;

6.3. submitted incorrect and/or false data or information;

6.4. in case of identifying a violation of the Website Holder’s rights to intellectual property and/or copyright objects. In the foregoing cases, the Website Holder is not obliged to priorly inform the User of the termination of the Contract. After the termination of the Contract, the User is notified via e-notification. In this case, the User must compensate for the proved damage incurred by the Website Holder.

7. Copyrights to the Website belong to the Website Holder.

8. Website using procedure:

8.1. The User can use the Website with Windows and Mac operating systems.

8.2. To improve the operation of the Website (as well as in all cases when the User notices that the Website is not operating properly due to malicious programs or software problems), the User has the right to inform about this by submitting a corresponding note (feedback) in a special place specified for this purpose.

8.3. By accessing the Website, the User confirms that:

8.3.1. The Website will be used exclusively for personal use;

8.3.2. will not allow third parties to use his/her account, nor will he/she transfer or assign his/her account to other individuals and legal entities in any way;

8.3.3. will not use the Website for illegal purposes, including sending and storing illegal materials, as well as for fraud;

8.3.4. will not use the Website to cause trouble to other persons;

8.3.5. will not disrupt the normal operation of the network;

8.3.6. will not attempt to damage the Website in any way;

8.3.7. will maintain the confidentiality of the identifying information provided to him/her;

8.3.8. by agreeing to these terms and conditions, acknowledges that the trademarks presented on the Website are the property of the Website Holder, and shall refrain from their illegal distribution and/or use in any way, except for increasing the recognition of the trademark on social platforms and the Internet.

9. Payment

9.1. Payment can be made either in cash by paying money to the courier or online. Online payment is subject to a full or partial refund if the Website Holder failed to fully or partially deliver the order. In case of a problem with online payment, please contact the Website Holder by sending an email through the Website.

10. Claim

10.1. The Website Holder is responsible for the quality of the products posted on the Website. If the User was sold a product of inappropriate quality, he/she shall be entitled to return the product in accordance with the RA legislation. In this case, depending on the circumstances, the Website Holder may offer the User to replace the product of inappropriate quality with a product of an appropriate quality or refund the amount paid by the User.

11. Force - Majeure

11.1. The Parties are relieved of responsibility for partial or complete non-fulfillment of their obligations under the present Contract due to force-majeure circumstances, arising after the signing of this Contract, which the Parties could not foresee or prevent. Force-majeure circumstances are earthquake, flood, fire, war, the announcement of martial law and state of emergency, political unrest, strikes, termination of communications, acts adopted by state authorities, etc., which make the fulfillment of obligations under the present Contract impossible. In case of force-majeure circumstances last more than 3 (three) months, either Party shall be entitled to terminate the Contract upon primary notification to the other Party.

12. Other Terms

12.1. The Website Holder reserves the right to introduce amendments and additions to these terms and conditions, about which will inform through the Website (notices section).

12.2. The legislation of the Republic of Armenia shall be applied to disputes arising between the parties, and disputes shall be settled with the participation of a licensed mediator in accordance with the procedure established by the Civil Procedure Code of the Republic of Armenia.